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Step 1
Create a group & link the departure
Connect the group to a departure. Prepare the pilgrim list and per-name trip QR codes.
How it works
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Step 2
Publish trip monitoring
Publish monitoring so QR claims auto-join the trip and live tracking, chat, and SOS appear in the pilgrim app.
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Step 3
Monitor on the live map
See who is sharing location, monitor from the dashboard, and coordinate via chat when the plan includes it.
What you get
Live member map
See who is sharing location when the group spreads out.
Auto-join after publish
QR claims connect pilgrims to the group once monitoring is on.
Dashboard for field monitoring
Agents and tour leaders watch from one place instead of calling one by one.
One flow from departure to the field
Trip data, QR, and monitoring stay connected.
Summary
Safar Nova’s pilgrim tracking helps tour leaders and agencies monitor groups in real time — without replacing finance or CRM systems.
Questions about this feature
Why did a pilgrim scan but not join the group?
Group features must be published first. Scanning before publish only claims trip data; after publish, prior claims can be synced into membership.
Do all plans include live tracking?
Live tracking starts at Starter. Lite focuses on the pilgrim app and readiness portal; tracking can be added via add-on.
Must pilgrims always be online?
Live monitoring and chat need connectivity. Hotel guidance and compass still help when signal is weak.
Related features
Built for the field
Start a trial or choose a plan. Safar Nova helps with dashboard onboarding, groups, and the pilgrim app.