Agent dashboard

Live tracking management in the field

Once the trip is ready, publish monitoring so pilgrims who scan the QR join. Agents see the live map, sharing status, and can handle SOS from one panel.

How it works

1 Step 1

Confirm trip & group are ready

The trip already has pilgrims and QR codes. The group is linked to the departure you will monitor.

Confirm trip & group are ready
2 Step 2

Publish monitoring

Turn publish on so QR claims activate tracking, chat, and help signals according to the plan.

Publish monitoring
3 Step 3

Monitor & steer from the dashboard

Open the live map, see who is online, coordinate via chat, and resolve SOS through to completion.

Monitor & steer from the dashboard

What you get

Live map in the dashboard

See pilgrims who share location — not guessed by phone calls.

Publish as the ops switch

Turn monitoring on when the trip is ready. Clear who has joined.

Pilgrims join via QR

Scanning the trip QR connects them to field monitoring.

One panel for map, chat, and SOS

Field control in one place — emergencies are not lost across chat groups.

Summary

Safar Nova live tracking management gives travel teams field control: publish monitoring, watch pilgrims on the map, and follow up situations from the agent dashboard.

Questions about this feature

When does live tracking turn on?

After trip monitoring is published and pilgrims join (usually via QR scan). Before publish, focus stays on trip data management.

Do all plans include live tracking?

Live tracking starts with Starter. Lite can add it via a tracking add-on when needed.

Must pilgrims stay online?

Live monitoring needs a connection while sharing location. Hotel direction and worship tools still help when signal is weak.

Related features

Built for the field

Start a trial or choose a plan. Safar Nova helps with dashboard onboarding, groups, and the pilgrim app.