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Step 1
Pilgrim joins the group
After QR claim / feature publish, the pilgrim enters the group context in the app.
How it works
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Step 2
Send messages & photos
Meeting points, announcements, and key photos live in group chat.
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Step 3
Staff stay in the ops flow
Communication stays close to location monitoring and SOS — not random chat without trip context.
What you get
One chat channel per group
Official announcements stay in one place — not lost across WhatsApp groups.
Messages and photos in the trip app
Important info is easier to find again in trip context.
Close to field monitoring
Communication stays linked to group data, location, and SOS.
Less reliance on scattered WhatsApp
In-app chat becomes the official channel without fully replacing WhatsApp.
Summary
Safar Nova group chat brings pilgrim messages and key updates into the journey app — alongside field monitoring where the plan includes it.
Questions about this feature
Does it fully replace WhatsApp?
Not required. In-app chat becomes the official group channel; agencies can still use WA outside the app.
Does it need internet?
Yes. Sending messages and photos needs connectivity.
How is it different from SOS?
Chat is normal communication. SOS is an emergency signal with status that lands in the dashboard inbox.
Related features
Built for the field
Start a trial or choose a plan. Safar Nova helps with dashboard onboarding, groups, and the pilgrim app.