السلام عليكم

For Umrah & Hajj travel agencies

Safar Nova

Umrah app, trip monitoring & readiness portal

A calmer companion for pilgrims in the Holy Cities

An integrated platform for travel agencies covering the pilgrim app, trip readiness portal, Family Tracker, and field operations monitoring.

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Safar Nova app home screen on a phone
Umrah itinerary screen in the Safar Nova app
Nova Smart AI Safira screen in the Safar Nova app
Encrypted dataLocation & messages kept secure
Local support teamIndonesian language, fast response
Free trial1 journey for first agents
Fast activationDashboard ready within days
Core solutions

Three solutions for a travel brand pilgrims trust

Readiness portal, ops dashboard, and digital itinerary — solving pilgrim trust, agent control, and trip coordination.

# Readiness Portal

Build pilgrim trust with data transparency

Visa & flight ticket status in real time. Prospects trust you more — your agency looks more professional.

Solution: clear document status, fewer repeated questions.

Get started Modules
Readiness portal visual — family and agent viewing transparent visa and ticket status
Transparent visaClear document status
Live ticketsUpdates reach pilgrims
Trust risesProspects feel confident
# Operations Dashboard

From ordinary travel to modern travel

One control center for safety, trip monitoring, and SOS — pilgrims feel protected, your reputation rises.

Solution: safety, control, and trust in one dashboard.

Get started Modules
Operations dashboard visual — staff monitoring trips, SOS, and pilgrim safety
SOS readyFaster emergency help
Live monitoringPilgrim locations on the map
24/7 safetyFull field control
# Digital Itinerary

Leave the old way of manual PDFs behind

Manage itinerary & manasik digitally. Pilgrims access it on their phones; every change arrives as a notification.

Solution: always-current schedules, no re-sending PDF files.

Get started Modules
Digital itinerary visual — staff managing manasik schedules while pilgrims get phone alerts
Auto notificationsChanges sent instantly
Manasik calendarClear trip agenda
No more PDFsFaster & more efficient
Field challenges

Pilgrims get separated. Travel teams struggle to support them.

In the Holy Cities, WhatsApp threads and spreadsheets often fall short for trip safety.

  • Pilgrims struggle to find the way back to the hotel
  • Trip member locations are hard to see clearly
  • Help requests are scattered across chats and slow to act on
  • Separated families struggle to find each other
  • Agents lack a clear central place for field monitoring
How to start

Three steps. Your trip is ready to support.

Choose a plan and activate

Your travel dashboard is ready after a short confirmation.

Set up the trip, pilgrim QR, and readiness portal

Add pilgrims, share the trip QR, then create the document-check link.

Publish monitoring and support in the field

Trip locations, Family Tracker, chat, and help signals arrive directly in the dashboard.

What’s included

Features in the pilgrim app and agent dashboard

One app for pilgrims, one dashboard for travel — calmer worship, tighter control of the trip.

Trip management

Create trips, add pilgrims, generate QR codes, and manage departures from one dashboard — a tidy travel workflow before you hit the field.

Learn more

Live tracking management

Publish monitoring, see pilgrim positions on a live map, and steer the group from the agent dashboard while the journey is underway.

Learn more

Worship guide

Qibla, dhikr, and travel prayers — worship content ready on the phone without a separate app.

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Quran

A full mushaf on the phone, with qari audio. Read or listen on the road, at the hotel, or between rites.

Learn more

In-app chat

Three conversations in one app: trip chat for tour-leader announcements, private chat for quieter messages, and family chat so those who get separated stay connected. Photos and updates no longer scatter across WhatsApp.

Learn more

Emergency help

When a pilgrim needs help, the report lands on the agent dashboard and is followed through to completion — not a chat that gets buried.

Learn more

Prep checklist

Travel builds the packing list; pilgrims tick it on their phone. Tidier prep before departure, fewer items left behind.

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Trip itinerary

The official schedule in the app: rites, ziyarah, and gathering times. Pilgrims are not left hunting through a group chat.

Learn more
AI agent built for Umrah

Safira answers what pilgrims need in the Holy Cities

Not a generic chatbot. An AI agent that understands Umrah — ready to guide in the field, without waiting for the committee.

Safira, Nova Smart AI assistant in the Safar Nova app
Safira chat screen, an AI agent built for Umrah
Featured capabilities

Readiness portal & Family Tracker

Before departure, pilgrims see their own status. In the Holy Cities, families still find each other.

Readiness portal

Pilgrims see readiness progress in real time — documents, checklist, and trip status aligned with travel data.

  • Passport, ID, visa, ticket, and NUSUK status visible to the pilgrim
  • Trip info, hotel, airline, and committee contacts in one place
  • Self checklist: pilgrims tick items, travel sees who is not ready
  • Private link per trip — only for that trip’s pilgrims
Learn more

Family Tracker

Help pilgrim families find each other in the Holy Cities. Create a small group, invite members with a code or QR, and share location when needed.

  • Family groups created easily in the app
  • Add members in one tap
  • Member locations appear while sharing is on
Learn more
Pricing

Plans that fit your travel agency

Choose a monthly plan. Higher plans unlock fuller field monitoring and larger pilgrim capacity.

Free trial

First agents get a free trial for 1 trip journey — full features (trip monitoring, Family Tracker, chat, SOS) with no subscription fee on the first journey.

Lite

$19 /mo
≈ 299rb /month
  • Pilgrim app: hotel guidance, qibla, Quran, dhikr, checklist, itinerary
  • Dashboard: trips, pilgrim QR, and readiness portal
  • Not included: live trip monitoring, Family Tracker, chat, SOS
  • Quota: 1 agent · 5 trips · 50 pilgrims
  • Email support
Choose Lite

Starter

$39 /mo
≈ 599rb /month
  • Everything in Lite
  • Live trip location monitoring
  • Family Tracker for pilgrim families
  • Quota: 1 agent · 20 trips · 200 pilgrims
  • Best for agencies starting field monitoring
Choose Starter

Business

$99 /mo
≈ 1,49jt /month
  • Everything in Starter
  • In-app trip chat
  • SOS inbox handled through to completion
  • In-app banners + multi-agent access
  • Quota: 10 agents · 100 trips · 1,000 pilgrims
  • Activation support from our team
Choose Business

Enterprise

Custom
  • All Business features, custom quotas
  • For large agencies or multi-company setups
  • Service and SLA tailored with our team
  • Account manager and team training
Contact sales
Need a feature without upgrading the full plan? Add Tracking, SOS, Chat, Banner, or Family Tracker — plus extra seats/agents/trips. Ask sales for the right mix.
Pay as you go

Pay per pilgrim / journey

No monthly subscription. Per-pilgrim pricing for one journey, including location monitoring.

Basic

10–40 pilgrims
$5 /pilgrim
≈ 75rb /jamaah
  • Live location monitoring
  • Trip map and group chat
  • Emergency help inbox
  • Join with trip QR
Book a pay-per-journey

Standard

41–80 pilgrims
$4 /pilgrim
≈ 60rb /jamaah
  • Everything in Basic
  • Lower price per pilgrim
  • Best for mid-size trips
  • WhatsApp support during the trip
Book a pay-per-journey

Volume

81+ pilgrims
$3 /pilgrim
≈ 45rb /jamaah
  • Everything in Standard
  • Lowest per-pilgrim rate
  • Ideal for large trips
  • Priority journey activation
Book a pay-per-journey

Included every journey: live tracking · map · chat · SOS · QR

FAQ

Frequently asked questions

Quick answers about the app, trips, trial, and plans.

What is Safar Nova?

A platform for Umrah & Hajj travel agencies: an app on pilgrims’ phones and a dashboard for agents. Pilgrims get hotel guidance, qibla, Quran, checklist, readiness portal, Family Tracker, and trip monitoring. Agents monitor location, chat, and help requests from one place.

What is the difference between Lite, Starter, and Business?

Lite: pilgrim app + trip dashboard/readiness portal, without live trip monitoring, Family Tracker, chat, and SOS (quota 50 pilgrims / 1 agent / 5 trips). Starter adds live trip monitoring and Family Tracker (200 pilgrims / 1 agent / 20 trips). Business adds chat, SOS, banners, and multi-agent (1,000 pilgrims / 10 agents / 100 trips).

How does the free trial for first agents work?

First agents get a free trial for 1 trip journey with full features: location monitoring, Family Tracker, chat, and SOS. Contact us on WhatsApp to activate.

Do pilgrims need to stay online?

Hotel guidance and the compass remain helpful with a weak signal. Live location, chat, and emergency help need internet. Location sharing is sent periodically while enabled.

How do pilgrims join a trip?

Your team sets up a trip and pilgrim list, then shares a pilgrim QR (one per person). Pilgrims scan in the app to claim trip data and join automatically after monitoring is published. Join codes are optional for special cases only.

Does this replace a travel finance system or CRM?

No. Safar Nova focuses on the pilgrim app and field monitoring. There is subscription / per-journey billing to use this platform, but it is not a full travel ERP for finance, sales CRM, or inventory.

Are prices in rupiah or dollars?

Both are shown. Indonesian shows IDR as primary (with ≈ USD). English shows USD as primary (with ≈ IDR).

What is pay-per-pilgrim pricing?

Pay per pilgrim for one journey with no monthly plan. Includes location monitoring, map, chat, emergency help, and QR. Basic $5 (75rb), Standard $4 (60rb), Volume $3 (45rb).

How do we get started?

Choose a monthly plan, pay-per-journey, or request a trial, then contact sales on WhatsApp. We help activate the dashboard and support your team’s first setup.

What is the readiness portal?

A private page per trip. Pilgrims verify identity, then see document status (passport, visa, ticket, NUSUK), trip info, committee contacts, and a checklist. They see the same data the agency manages — transparent, with no dashboard login. The link is not listed in the public site menu.

Can we add features without changing plans?

Yes. Add-ons include Tracking, SOS, Chat, Banner, Family Tracker, plus extra seats/agents/trips. Sales helps match them to your trip needs.

Registration

Join as a travel partner

Fill a short form. Our team will contact you for a trial or plan activation — this is not pilgrim app signup.

1Fill the form
2We contact you
3Activation & support
Or chat directly

Ready to support pilgrims more calmly in the field?

First agents: free trial for 1 trip journey. Our team is ready to help you activate.

Join Open dashboard
Chat with our team