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1
Submit join form
Travel sends PIC details and WhatsApp via the website form.
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2
Activate dashboard
Safar Nova team follows up, then the agent account goes live.
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3
Create departure
Set dates, package, and pilgrim groups in the dashboard.
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4
Share QR & portal
Share trip QR for the app and the document readiness link.
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5
Pilgrim claims trip
Scan the QR or enter the invite code in the Safar Nova app.
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6
Follow the itinerary
Daily schedule, meeting points, and trip agenda in the app.
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7
Check readiness docs
Verify NIK on the portal — passport, vaccine, checklist status.
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8
Monitor in the field
Live location, chat, SOS, and Family Tracker ready to use.