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Step 1
Agency prepares the departure
Create a departure in the dashboard, add pilgrims, and generate a private readiness portal link.
How it works
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Step 2
Share the link with pilgrims
Send it via WhatsApp or email. Pilgrims open it on their phone and verify with ID/code plus date of birth.
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Step 3
Pilgrims check status & checklist
Passport, visa, ticket, NUSUK, hotel, and contacts appear in one place. Self-checklist is saved on the pilgrim device.
What you get
One private link per departure
Share a controlled link with pilgrims — not scattered Excel files or chats.
Pilgrim self-service
After a short verification, pilgrims see document status without repeated admin questions.
Status and checklist in one view
Passport, visa, ticket, NUSUK, and checklist appear as one source of truth.
No dashboard login for pilgrims
Pilgrims just open the private link. Agencies still manage data from the dashboard.
Summary
Safar Nova’s readiness portal helps Umrah and Hajj agencies cut repetitive pre-departure questions. Pilgrims self-check documents while agencies keep control from the agent dashboard.
Questions about this feature
Is the portal listed on the public site menu?
No. The link is generated per departure and shared only with related pilgrims.
Do pilgrims need a Safar Nova account?
Not to open the portal — only a short identity check. An app account is used for field features during the trip.
Which plan includes the readiness portal?
It is included from Lite, along with the departure dashboard and trip QR.
Related features
Built for the field
Start a trial or choose a plan. Safar Nova helps with dashboard onboarding, groups, and the pilgrim app.